The Complaint Process

This information is intended as a summary of the way a complaint is processed. If you have any questions, please contact the Human Relations Division at Phone: (785) 832-3310, Fax (785) 832-6198 or Email: or visit us at the Lawrence Municipal Court offices at One Riverfront Plaza.

View the Complaint Processing Procedure Flowchart

  1. Filing a Complaint
  2. The Investigation
  3. Conciliation
  4. Determination and Notification
  5. The Public Hearing