Lawrence Listens is 'hear' for you! Help make Lawrence a better place to live, work and play!

Provide feedback via public surveys and submit requests for city services.


Provide feedback via the Lawrence Listens public surveys system.
Take Survey

Service Requests

Request assistance with city services.

The City of Lawrence is pausing the Lawrence Listens web and mobile application for submitting service requests – effective as of Friday, June 17 – to revamp and improve the system to better serve our community. The pause is anticipated to last approximately nine months. During this time, the City will not be able to receive work order requests through the app; residents can send requests directly to the appropriate department listed below.

Existing requests and those received up until Friday, June 17, will continue to be acknowledged, responded to, processed and completed as usual.

We appreciate your patience during this work.

Parks & Recreation
(785) 832-3450

Municipal Services & Operations
(785) 832-7800

Planning & Development Services:
(785) 832-7700

Code Compliance:
(785) 832-3345

Police Department (non-emergency)

(785) 832-7509

Solid Waste:
(785) 832-3032

Service Request Contacts


Request assistance with city services.

Submit Request