Restore Utility Service

About Restoring Service » Need to make a payment? Visit Payment Options. Once payment has been made, return to this site to schedule the restore of your service. Use the … Read More

Payment Options

Auto Pay To sign up for Auto Pay, please register for an account through our customer portal at https://utilitybilling.lawrenceks.gov/. Through an online account you can set up and manage Auto … Read More

Charges and Fees

View utility service rates » Renters A deposit of $40 is required for residential renters. In the event the account becomes delinquent, an additional deposit equal to the average of … Read More

Utility Billing Rates

The water and sewer service rates, effective January 1, 2025, are outlined below. Qualified low-income elderly residents may apply for reduced rates. Read the City Code regarding utility rates » … Read More

New Customers

Utility Billing 101 Welcome to Lawrence! Your City of Lawrence Utility Bill includes charges for water, sewer, solid waste and storm water services. The following is a brief explanation of … Read More

Low-Income Elderly Utility Rate

The City Commission passed an amendment to the City Ordinance that allows qualified elderly residents reduced water, sanitary sewer and sanitation charges.  Those residents that meet the guidelines below should … Read More

Create a Username

If you have not completed first time Utility Billing On-Line registration, click here. Access your account information by signing on to Utility Billing Online. Select menu option Master Account Maintenance. … Read More

Forgot Your PIN

Have your PIN sent to you via e-mail. Temporary PIN Your temporary PIN number is a ten-digit number located on your utility bill. The PIN is located below the comments … Read More

Utility Billing Contacts

The Utility Billing Division of the Finance Department is responsible for producing billing statements, answering customer inquires, and collecting payments for water, sanitary sewer, trash, stormwater, and other miscellaneous services … Read More

Other Utilities

Welcome to Lawrence! The list below is to assist people in establishing services with other utilities in Lawrence. (The references below to any specific commercial or non-commercial product or service … Read More

About Restoring Service

« Return to the Restore Service page If you are a current customer whose water service was disconnected and you want to restore your service, you may make payment through … Read More