The Lawrence Police Department prides itself on being a professional law enforcement agency. We hope you found your interaction with the Lawrence Police Department to be professional. I have included information in our web site to assist you if you believe a department member provided exceptional service, made a mistake, or violated policy, or even to answer questions you may have about police service.
Compliments
Everyone enjoys receiving recognition for their efforts and there is no question that most of the employees of the Lawrence Police Department are doing an outstanding job in our city. If you were happy with the service you received, we would like to hear about it. You may submit a compliment using one of the following methods:
Compliment Form
Complaints
If you need to submit a complaint about a specific incident, we want to hear from you. To provide a complete report, citizens are encouraged to make their complaints about police conduct as soon as possible after the encounter.
Complaints that involve ongoing criminal or traffic court proceedings will be investigated when the proceedings have concluded. The innocence or guilt of the defendant will have no influence on the complaint process.
Individuals needing or wanting assistance in filing a complaint may contact the City of Lawrence Equity and Inclusion Department at 785-832-3414. Complaints can be filled using any of the following methods:
Complaint Form
Contact with the Office of Professional Accountability (OPA):
- Via email at OPA@lkpd.org
- Via telephone at 785-832-7551
- In person at 4820 Bob Billings Pkwy
Contact with the Department’s Executive Officer for Diversity:
- Via email at diversityofficer@lkpd.org
- Via telephone at 785-830-7404
- In person at 5100 Overland Drive
Paper Forms:
Paper complaint forms will be maintained in a clearly visible location in the public area of the police facility located at 5100 Overland Drive.
Other locations in which paper complaint forms will be available are:
- City Hall/Municipal Court: 6 E 6th Street
Calling Dispatch
By calling the Douglas County Emergency Communications Center (Dispatch) non-emergency line (785) 832-7509 and ask to speak with an on-duty supervisor. Once a supervisor is available the supervisor will attempt to make contact.
Social Media
Through private message on the Department’s social media pages:
Through any member of the Lawrence Police Department
Contacting the Lawrence City Manager’s Office
Contacting the City of Lawrence Equity and Inclusion Department
- Via email at fmuhammad@lawrenceks.org
- Via email at kcoleman@lawrenceks.org
- Via telephone at 785-832-3414
- A member of this office can assist in filling out the complaint form, if requested.
Contacting the City of Lawrence Community Police Review Board
- The CPRB contact information can be found on the CPRB page. Complaints submitted to the CPRB will be forwarded to the police department for investigation.
Appeals
If you are unsatisfied with the police department’s findings on your Level 1 or Level 2 complaint, you may appeal the findings to the CPRB using one of the following methods within 28 days of receipt of the department’s findings.
Individuals needing or wanting assistance in filing an appeal may contact the City of Lawrence Equity and Inclusion Department at 785-832-3414.
Appeals Form
Accreditation
Accreditation Public Comment Portal
The purpose of this public portal is to receive comments regarding an agency’s compliance with CALEA standards, engagement in the service community, delivery of public safety services, and overall candidacy for accredited status. These comments can be in the form of commendations or concerns. The overall intent of the accreditation process is to provide the participating agency with information to support continuous improvement, as well as foster the pursuit of professional excellence.