Privacy, Security, and General Website Policies


All personal information, credit card, or other payment information that you transmit to the City of Lawrence will be protected by 2048-bit encryption for access provided your current browser is capable of 2048-bit encryption. A security icon will also appear in your browser to indicate when your online service is encrypted. This icon is generally indicated as a lock; if the lock is open the site is not secure; if the lock is closed then you are in an encrypted site.

Our web sites are secure sites. The communication between your web browser and our servers is encrypted using SSL/TLS during transit over the internet. You should be aware that in spite of these precautions security with electronic communications cannot absolutely be guaranteed. If you are concerned about providing sensitive information over the Internet, you may wish to conduct transactions via phone, regular mail or during a personal visit.


The City of Lawrence does not use cookies to collect information about an individual. Collected information is limited to what is provided by a site user.These instances may include E-mail, application forms, requests for information, surveys or feedback forms, or E-Government transactions such as online utility bill payment. The City will collect only as much personal information as is absolutely necessary to assist you in conducting business with the City of Lawrence.


If you choose to send us e-mail, complete a form, or otherwise submit information to our website the information is treated as any other form of correspondence. The City of Lawrence does not sell or lease personal information, or make it available to third parties.

When processing a payment transaction using a public computer, it is imperative to not save your username, password, or other credentials, and to log off the public computer when your transaction is complete. This will end the session and prevent future users from having access to information supplied during the session.


The City of Lawrence logs requests to the City Web server for the purpose of archiving, maintenance, and improvements to the site. These logs record your IP address, the date and time of the visit, the URL that directed you to our site, the file or page retrieved, and the browser and browser version that you use. Cookies are not used to maintain any information on site visitors.

Google Analytics

The City of Lawrence utilizes Google Analytics for the purposes of statistical data gathering.

Links to Other Sites

Other websites may be linked through the City of Lawrence website. The City of Lawrence cannot be responsible for the privacy and security provisions of sites on domains other than those the city owns:,,, and


Neither the City of Lawrence, nor its employees, warrant the accuracy, reliability or timeliness of any information published on the City of Lawrence website nor endorses any products or services linked from this system and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of the information may be incorrect or not current. Any person or entity that relies on any information obtained from this system does so at his or her own risk.


Questions about privacy or security issues related to the City of Lawrence, Kansas website may be directed to