The Utilities Department provides 24/7 response to customer calls by providing the following phone number for all inquires, emergencies, and administrative needs (except billing questions):

(785) 832-7800

For Billing Questions:

(785) 832-7878

Utility Billing Questions:

City of Lawrence Finance Department

(785) 832-7878

Utilities Contact Information:

Mailing Address:

PO Box 708
Lawrence, KS

Administrative Offices:

720 W. 3rd Street

Administrative Staff
Dave Wagner Director of Utilities
Mike Lawless Deputy Director of Utilities
Philip Ciesielski Assistant Director/ Engineering
Jeanette Klamm Management Analyst II/ Media Contact
Beth Krishtalka Assistant to the Director
Courtney Shanks Administrative Support
Connie Meyer Administrative Support
Meredith Falkenstien Administrative Support
Engineering Staff
Melinda Harger Utilities Engineer
Troy Shaw Project Engineer
Leah Morris Project Engineer
Andy Ensz Project Engineer
Nick Hoyt I&I Manager/Ecoflow
Operations Staff
Mark Hegeman Superintendent/ Treatment
Steven Craig Utilities Manager/Treatment
Carolyn Woodhead Utilities Manager/Treatment
Field Staff
Bob Brower Superintendent/Field
Scott Fewins Utilities Manager/Inspections
Maintenance Staff
Dave King Superintendent/Maintenance
Chris Alexander Utilities Manager/Water
Steve Rich Utilities Manager/Wastewater
Water Quality/Labs Staff
Aurora Shields Water Quality Manager/Laboratories