Coronavirus Relief Fund

The City of Lawrence Gives Back to Its Valued Citizens

Are you having trouble paying your utility bill due to financial loss caused by the COVID-19 pandemic?

You are not alone. Many of our citizens are struggling to keep a roof over their heads in the
midst of the COVID-19 pandemic. ​Please know that the City of Lawrence is here to help.

Douglas County has approved $500,000 in funding from the Federal CARES Act for the Coronavirus Relief Fund (CRF) City of Lawrence Utility Assistance Program, designed to help eligible citizens pay their City of Lawrence utility bills incurred between March 1, 2020 and December 10, 2020. Please note: This is only for City of Lawrence utility bills and cannot be used for bills from other utilities, like Evergy or Black Hills. City of Lawrence utility bills cover services including water, sewer, solid waste and storm water.

Starting November 2nd, you can submit your application through one of our community partners listed at the end of this notice.

The $500,000 CRF City of Lawrence Utility Assistance Program will be implemented in two phases. Residents may apply to receive utility assistance, during all phases of the program. The same eligibility criteria and restrictions will apply for each phase.

Phase 1: November 1st – November 30th — $425,000; applications will be accepted until November 30, 2020 or until the funds are expended, whichever comes first.

Phase 2: December 1st – December 15th — $75,000; applications will be accepted until December 15, 2020 or until the funds are expended, whichever comes first.

Criteria and Eligibility

Not sure if you qualify? To determine eligibility, you must present the following:

  1. Proof you are a residential customer to the City of Lawrence utility system:
    • Government issued or valid photo ID
    • Most recent utility bill (matching address of residence)
  2. Proof or certification that you cannot pay utilities due to a loss/reduction of employment or loss of income resulting from the economic impact of COVID-19:
    • Unemployment statement of benefits received
    • Certification of income loss
    • Proof you have been unable to pay utilities after March 1, 2020
  3. Proof of economic need by meeting one of the following requirements:
    • Your pre-COVID-19 household income was less than 80% of the area’s average
      median income.
      • Most recent pay stub and/or
      • 2019 tax return


    • Affirming you are eligible and receiving benefits through ANY of the following programs:
      • Medicaid
      • Public Housing Assistance
      • Supplemental Nutrition Assistance Program (SNAP)
      • Temporary Assistance for Needy Families (TANF)
      • Supplemental Security Income (SSI)
      • National School Lunch Program (NSLP)
      • Head Start or Early Head Start
      • Low Income Home Energy Assistance Program
      • Women’s, Infant and Children Program (WIC)
      • Federal Pell Grant
      • VA Pension or Disability
      • Tribal Assistance


    • Meet the following income guidelines of 80% Average Median Income in the table
80% Average
Median Income
Persons in the Household
Annual Limit$49,500$56,600$63,650$70,700$76,400$82,050$87,700$93,350
Monthly Limit$4,125$4,717$5,304$5,892$6,367$6,838$7,308$7,779

NOTE: If your income exceeds these amounts, you are still eligible to apply to the program. Individuals at or below 80% average median income will be prioritized.

Starting November 2nd, you can submit your application through one of these community partners:


Ballard Center 785-842-0729
Catholic Charities 785-856-2694
ECKAN 785-841-3357
Lawrence Family Promise 785-764-9506
Salvation Army 785-843-4188
Senior Resource Center for Douglas County 785-842-0543
Willow Domestic Violence Center 785-843-3333