August 31, 2020
Beginning Tuesday, September 1, Planning & Development Services will be discontinuing the Code Violations reporting form on the City website, and moving violation reporting to the Lawrence Listens platform.
Lawrence residents wishing to report a code violation will need to use either the online version of Lawrence Listens or the mobile app available for free in the Apple App Store and Google Play Store.
Along with Code Violation reporting, residents can also report issues such as potholes, missed solid waste collections, parks issues, down trees and low-hanging tree limbs, and much more.
After downloading the Lawrence Listens mobile app, or accessing on the City of Lawrence website, residents must set up a simple profile before they start making requests. Once submitted, those service requests are routed to the appropriate City department, which then works to review and address the request, communicating to the resident throughout the major steps in the process.
Once the user has created an account, submitting a request takes only a few seconds. Users click the new request button, take a photo of the issue, drop a pin on their location on a map, select a category, give a quick description of the issue and hit submit. City staff will receive the request and process it as necessary, giving comments back to the user in real-time.
Questions about the new code enforcement reporting process can be directed to Brian Jimenez, Code Enforcement Manager, at 785-832-3111 or at bjimenez@lawrenceks.org.