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Efficient and Effective Processes

We focus on process improvement by working collaboratively to understand needs, research, adapt and develop successful solutions. Trust-worthy processes are the foundation for the delivery of city services.

Progress Indicators

The way in which we accomplish the work set out in this plan is as important as the outcomes. This is why our commitments are essential. With the six commitments to how we do our work, the City will ensure we're following through on our strategic plan in the right way and with excellence. The Progress Indicators associated with the Efficient and Effective Processes commitment are listed below.

Unmistakable Identity

Strategies:

  • Strengthen the network linking cultural organizations and events to increase resident awareness and participation in cultural opportunities.

Strategies:

  • Strengthen the network linking cultural organizations and events to increase resident awareness and participation in cultural opportunities.

Strong, Welcoming Neighborhoods

Strategies:

  • Use community empowerment and education to eliminate, reduce and respond to events, trends and activities that pose the greatest threat to safety and security.
  • Enhance partnerships and programs community-wide to protect and enhance public health, including physical, behavioral and mental health.
  • Enhance our partnerships with community organizations and governmental agencies to 1) reduce instances of sexual and domestic violence incidents and 2) respond to and assist victims through their recovery.
  • Train and equip personnel to skillfully support mental, behavioral, and physical well-being of community members.
  • Train and equip personnel to effectively respond to and investigate incidents related to Part 1 offenses.
  • Train and equip personnel to effectively responid to and investigate incidents involving sexual and domestic violence.

Safe and Secure

Strategies:

  • Use community empowerment and education to eliminate, reduce and respond to events, trends and activites that pose the greatest threat to safety and security.
  • Enhance partnerships and programs community-wide to protect and enhance public health, including physical, behavioral and mental health.
  • Enhance our partnerships with community organizations and governmental agencies to 1) reduce instances of sexual and domestic violence incidents and 2) respond to assist victims through their recovery.
  • Train and equip personnel to effectively respond to and investigage incidents related to Part 1 offenses.
  • Train and equip personnel to effectively respond to and investigate incidents involving sexual and domestic violence.

Strategies:

  • Use community empowerment and education to eliminate, reduce and repsond to events, trends and activities that pose the greatest threat to safety and security.
  • Provide rapid and skilled emergency response to cardiac arrest events.

Strategies:

  • Enhance partnerships and programs community-wide to protect and enhance public health, including physical, behavioral and mental health.
  • Provide rapid, skilled and appropriate response to Part 1 offenses, domestic violence and other serious, time-critical incidents.
  • Enhance or establish partnerships and collaboration with existing community organizations, governmental agencies, healthcare providers and schools with a focus on increasing awareness of and access to resources that will impact trends and reduce repeated incidents.
  • Train and equip personnel to skillfully support mental, behavioral, and physical well-being of community members.

Strategies:

  • Use community empowerment and education to eliminate, reduce and respond to events, trends and activites that pose the greatest threat to safety and security.
  • Promote prevention information and provide rapid and skilled emergency response to control the spread of fire.

Prosperity and Economic Security

Strategies:

  • Provide resources and support for small and medium-sized businesses to grow and expand.
  • Increase and focus resources to generate entrepreneurial and tech-related company growth.
  • Attract private development partners based on community plan objectives and goals.
  • Create new incentives that are targeted at businesses and industries that provide pathways to economic success for the employees, the company and the community.

Strategies:

  • Establish Lawrence as the most business friendly community in the region.
  • Enhance and streamline permitting processes and development codes.

Connected City

Strategies:

  • Enhance the City's performance management system to track accountability, improve transparency and streamline operations.
  • Prioritize and enhance timely, accurate, reliable, accessible and transparent information, processes and services to ensure a Connected City.
  • Establish a technology strategy and support connectivity through interdepartmental and external stakeholder collaboration.
  • Institute an asset management framework to achieve the desired level of service expectations for infrastructure and services.
  • Follow the implementation schedule for infrastructure improvements identified in the City's Integrated Plan to achieve clean water and human health goals while addressing aging infrastructure, climate change and competing priorities for funding.

City-Wide

Strategies:

  • Develop and implement performance improvement capacity to enhance processes and reduce frustration.