Forgot Your PIN

Due to the ongoing winter storm, City facilities, including City Hall and all Parks, Recreation and Culture facilities, will be closed on Tuesday, Feb. 18. This is due to the forecasted winter storm resulting in dangerous travel conditions.

Read the news release for full details >>

Have your PIN sent to you via e-mail.

Temporary PIN

Your temporary PIN number is a ten-digit number located on your utility bill. The PIN is located below the comments section and to the right of the “last bill amount” line on your billing statement.

Your new PIN must be between three and 10 characters. Once you have your new PIN, it will no longer appear on your utility bill. Please be sure to record your PIN for future use.