To report a water or sewer emergency, or to report an illicit stormwater discharge, call 785-832-7800.
Municipal Services & Operations (formerly Public Works and Utilities) is a full-service, front-line operational department. The department provides community services in infrastructure and maintenance (facilities & structures, street and stormwater maintenance, pavement management, water treatment and distribution, wastewater collection and treatment), engineering (engineering design and technical support, stormwater, utility and traffic engineering), services (solid waste, water, wastewater, fleet management, and administrative functions). Municipal Services & Operations projects and services are vital to the growth, health, safety, comfort and quality of life for our community.
Municipal Services & Operations Organizational Chart (PDF)
All mail should be routed to:
PO Box 708
Lawrence, KS 66044-0708
MSO Customer Service windows are operating on a by-appointment-only basis. Please call or email to set up an in-person appointment with a customer service representative.
Who To Contact For:
MSO Contacts
| Construction Management, Engineering & Development |
785-832-3194 |
| Melinda Harger, P.E., LEED AP BD+C |
Assistant Director (CMED) |
| David Cronin, P.E. |
City Engineer |
| Andy Ensz, P.E. |
Engineering Program Manager |
| Jake Baldwin, P.E. |
Engineering Program Manager |
| Matt Bond, P.E., CFM |
Engineering Program Manager |
| Nick Hoyt, P.E. |
Engineering Program Manager |
| Leah Morris, P.E. |
Engineering Program Manager |
| Chris Rice, P.E. |
Senior Project Engineer |
| Dustin Smith, P.E. |
Senior Project Engineer |
| Kyle Gonterwitz, P.E. |
Senior Project Engineer |
| Steven Lashley, P.E. |
Senior Project Engineer |
| Anthony Shuler |
Project Engineer I |
| Steven Hallstrom |
Right-of-Way Program Administrator |
| Jillian Hager |
Project Coordinator for Engineering |
| Fred Decker |
Project Manager – Construction |
